Clubhouse Front Office Executive (Night Shift) - Luxury Hospitality Career in Bali

Join the prestigious Civil Service Club as a Clubhouse Front Office Executive and embark on a rewarding career in Bali’s thriving hospitality industry. This role offers a unique opportunity to work in a dynamic, luxury environment while enjoying the vibrant culture and stunning beaches of Kuta. As part of our dedicated front office team, you will be the first point of contact for our esteemed guests, ensuring their stay is nothing short of exceptional.

In this role, you will handle check-ins and check-outs, manage guest reservations, and provide exceptional customer service. You will work closely with our housekeeping and dining teams to ensure seamless operations. This is a night shift position, perfect for those who thrive in a fast-paced, high-energy environment.

Civil Service Club is a renowned establishment known for its commitment to excellence and guest satisfaction. With a rich history and a focus on luxury, we are dedicated to providing an unparalleled experience for our guests. Join us and be part of a team that values integrity, professionalism, and a passion for hospitality.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs efficiently using our in-house property management system.
• Handle guest reservations and ensure smooth operations with our front desk team.
• Provide exceptional customer service to guests, addressing their needs and concerns promptly.
• Coordinate with housekeeping and dining teams to ensure timely service and guest satisfaction.
• Maintain accurate records of guest information and transactions.
• Assist in resolving guest complaints and ensuring their satisfaction.
• Work collaboratively with the front office team to maintain a high standard of service.
• Adhere to health and safety protocols to ensure a safe environment for all guests.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or hospitality role, preferably in a luxury or high-end establishment.
• Fluency in English and Bahasa Indonesia is essential for effective communication with guests.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent customer service skills and a passion for providing exceptional guest experiences.
• Proficiency in using Microsoft Office Suite, including Excel and Outlook.
• Ability to work well under pressure and in a fast-paced environment.
• Valid ID and work permit for Bali, Indonesia.
• Willingness to work night shifts, including weekends and holidays.

🛠️ Keahlian

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